Digital Transformation, Part 4: Streamlining Processes

Digital Transformation | Streamlining processes | Nine Peaks Solutions


Do you want to gain more visibility into your operations and increase the efficiency of cross-functional processes? Say, what? Yes, we’re getting digitally deep here. Your documents are digitized (phase 1), organized (phase 2), automated (phase 3) and now you’re about to get streamlined – the fourth phase of the digital transformation model…streamlining processes.Once you have reached this phase, you’ve automated your processes. Now you’re able to keep track of who’s doing what, what’s happening when, and where events are occurring. But are you able to understand the performance? Do you know if one staff member has too much to do, and one too little? Do you know if there are bottlenecks, and if so, what they are and how to remove them? If you looked at your process, could you quickly identify areas for improvement?

This phase – streamlining processes – is all about refining automated processes, using data to inform business decisions, and ensuring efficiency in your business processes. Armed with this information, you can make informed decisions to drive business innovation throughout your business processes and better focus on what your organization does best.

Has your company completed the first (digitize), second (organize), third (automate), and fourth (streamline) phases of the digital transformation model? If yes, you’re an amazing rockstar! Stay tuned for the final phase, transforming your processes. If you haven’t completed phase one through four contact me and I can show you how to get there.

Nine Peaks Solutions | Eric SkidmoreEric Skidmore, Owner and Tech Sherpa
Eric brings a strong background in management and Information Technology developed over the past 36 years in the industry. Over the last 17 years, he has been on site with a good share of CORT and NuView customers first hand. Serving as part of client engagements and teaching technical class material. Eric has deep experience with Microsoft technologies and is regularly called on for his expertise in Security, Databases, Networking, and IT Strategy. He has multiple certifications from Microsoft and is also Citrix certified. Outside of work Eric loves to fish (ask him to tell you a story!), hunt, collect coins, and spend time with his family. Connect with Eric through his LinkedIn profile and read his recent Q&A to learn about his love of the CUBS.