DOCUMENT MANAGEMENT TIPS
Each month our “The Dirt on Document Management” newsletter provides a document management tip. Check back each month for a new tip!
Client Service is Essential
DID WE REMEMBER THE KETCHUP?
I love to go out for breakfast on weekend mornings, do the Sudoku, and think what the day and the coming week will bring. I write notes in the margins on the newspaper on what is critical to accomplish and have something to eat. This is my quiet thought time until this usually plays out: Read more…
Open House – June 14 – Join us!
JOIN US FOR A SOCIAL AND CELEBRATION!
What: Food, Drinks, and Door Prizes
When: Thursday, June 14 from 4-6 PM
Where: Alexander Drake Building
250 NW Franklin Ave Suite 103, Bend, OR 97703
RSVP today!
The Beginner’s Guide to Document Management Software
WHY SHOULD MY ORGANIZATION CARE ABOUT DOCUMENT MANAGEMENT SOFTWARE?
Streamlining business processes and increasing efficiency are fundamental concerns for any organization, regardless of its size or industry. By implementing document management software, business owners can realize many benefits that noticeably improve organizational efficiency. Read more…
HRISReporter Webinar – June 27
HRISREPORTER WEBINAR
Have you been told you must uninstall your CORT or NuView software? We have something new and it will alleviate a lot of your history or compliance headaches. HRISReporter is a reporting tool for former CORT/NuView Payroll and HR users. Imagine accessing historical info from your old database in user-friendly PDF documents. Join us for a short 30-minute webinar to learn about this tool. Register today!
Customer Service: It’s the Journey That Counts
Defining the Customer Journey + Digital Transformation
Thinking of a customer’s interaction with a brand as a journey offers numerous benefits. At its most basic, it allows you to focus on improving the quality of each customer experience while considering how each touchpoint influences the experience at the next. While we often think of a the positive effects of digital transformation in terms of changes to the internal operations of a firm—eliminating the siloing of individual departments and tasks, for example—as a concept, its outward-facing application is no less relevant, and in many ways similar.
So, what are the steps you should take to define the customer journey, and how does it fit with digital transformation?
Healthcare Professionals…read this!
LEARN 5 WAYS TO ELEVATE YOUR PRODUCTIVITY
Running a small to mid-size healthcare clinic is no easy task. With hundreds of pieces of paper, tons of data, and so many complaince challenges having a solid electronic medical document management system that links with your existing EMR system is a must. Here are five ways to increase your office’s productivity. Read more…
Look to the Future
NINE PEAKS SOLUTIONS – VIEW TO THE FUTURE WITH A GLANCE TO THE PAST
2017 was a thought-provoking year for everyone. New white house leadership, a changing economy, and tough world talks. Nine Peaks owner, Eric Skidmore, takes a break to reflect on 2017 and look forward to 2018! Read more…
Open House – December 12 – Join us!
NINE PEAKS SOLUTIONS IS CLIMBING TO NEW HEIGHTS – JOIN THE CELEBRATION!
Nine Peaks is excited to announce our move, and we invite you to celebrate with us on Tuesday, December 12. We’ll be hosting a virtual tour at 4 PM EST to tell you about how this move will benefit our clients and to show you around the space. If you’re local to Central Oregon join us at 4 PM for the open house / office warming at our new office, 250 NW Franklin Ave. #103, Bend. A door prize, an Amazon Echo Dot, will be given away at both the virtual tour and local open house. RSVP today!
HRISReporter Webinar – November 15
HRISREPORTER WEBINAR
Have you been told you must uninstall your CORT or NuView software? We have something new and it will alleviate a lot of your history or compliance headaches. HRISReporter is a reporting tool for former CORT/NuView Payroll and HR users. Imagine accessing historical info from your old database in user-friendly PDF documents. Join us for a short 30-minute webinar to learn about this tool. Register today!
Digital Transformation Workshop Comes to Bend
HOW TO BEGIN AND BENEFIT FROM DIGITAL TRANSFORMATION
Do you have mundane paper processes or difficulty finding documents? Then learn how digital transformation can make your company more efficient and profitable. Join us on Thursday, October 26 in Bend, OR for a workshop on how to transform your office into a digital workplace – eliminating paper, working smarter, and driving innovation. Read more…
Meet Tech Sherpa: Taylor Henegar
CONTENT MANAGEMENT SPECIALIST
Taylor Henegar began by organizing the Nine Peaks Solutions growing office last winter and has since flourished into a digital content management extraordinaire! She loves to solve problems, learn all she can about a topic, and help people work smarter with technology. We sat down with Taylor to learn a little about what she does to keep Nine Peaks running at top speed. Click here to read a Q&A with Taylor!
Digital Transformation Webinar – August 16
DIGITAL TRANSFORMATION – SHOW ME THE RESULTS
Over the last few weeks, I’ve taken you on a digital transformation journey. We began with a very paper-heavy business with metal file cabinets and banker boxes full of historical documents. We then digitized the documents (phase 1), organized the content (phase 2), automated processes (phase 3), streamlined business operations (phase 4), and transformed the business (phase 5). Want to see what this looks like in a real company? Read more…
Digital Transformation, Part 5: Innovation
DIGITAL TRANSFORMATION – INNOVATORS DON’T STOP INNOVATING
“There’s a way to do it better – find it.” Said the elusive Thomas Edison. That is what digital transformation is about. Continuous improvement. You’ve gone completely paperless and automated through digitizing your documents (phase 1), organizing your content (phase 2), automating your processes (phase 3), and streamlining your business operations (phase 4). What could be left? I’ll tell you. Phase five – transforming your processes to drive innovation by leveraging analytics. Yep, Big Data! Read more…
Digital Transformation, Part 4: Streamlining Processes
DIGITAL TRANSFORMATION – GET YOUR COMPANY STREAMLINED
Do you want to gain more visibility into your operations and increase the efficiency of cross-functional processes? Say, what? Yes, we’re getting digitally deep here. Your documents are digitized (phase 1), organized (phase 2), automated (phase 3) and now you’re about to get streamlined – the fourth phase of the digital transformation model…streamlining processes. Read more…
